:: ACERI Electrical Designer ::

When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the Tips&Tricks page.

Please be as specific as possible when describing the problem.

System information:

What operating system are you using?

Product:

Electrical Designer Version:

AutoCAD / AutoCAD LT type:

AutoCAD / AutoCAD LT Version:

Please enter a brief one-line description of the problem:

(example: "Manager doesn't find the existing projects")

If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

(example: "1. Create a new project. 2. Create a new drawing...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

(note: it is much harder for us to fix non-reproducible bugs)

If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

Please provide us with the following information in case we need to contact you:

Name *
Company *
Serial No. *
Identifier
e-mail *

Serial No. & Identifier are shown on the program main manager:

We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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